New Patient Information

We’re glad you’re here. Here’s what to know before your first visit so everything goes smoothly from the start.

Referral Required

A referral from your physician or a qualified provider is required for all new patient consultations. Your referring provider should send the referral directly to our office prior to your visit — you do not need to bring it with you.

What to Bring

  • Photo ID and insurance card — health insurance is required; we do not offer cash-pay services
  • Copies of relevant medical records related to your pain condition, including any prior pain management notes
  • A complete list of your current medications, including over-the-counter drugs and supplements
  • A list of prior treatments you’ve tried, including physical therapy, chiropractic care, massage, acupuncture, injections, or any surgeries
  • Any relevant imaging or diagnostic studies (MRI, CT, X-ray) — a printed or digital report is preferred, as we are not always able to access disc or digital image files

Complete Your Paperwork Before You Arrive

Save time at check-in by downloading and completing your new patient paperwork ahead of your visit. You can submit it online or email it back to us.

Plan to arrive 15–20 minutes early if you haven’t completed your paperwork in advance.

Insurance & Billing

We accept most major insurance plans. Health insurance is required — we do not offer cash-pay services. Please call us before your appointment to confirm your specific coverage.

Plans We Accept

Aetna
Ambetter
Blue Cross Blue Shield
Capital Health Plan
Cigna
Florida Blue
Florida Medicaid
Humana
Medicare
Molina Healthcare
Simply Healthcare
Sunshine Health
Tricare
United Healthcare
VA Insurance
WellCare
Workers’ Compensation
Most PPO & HMO Plans

Prior authorizations for procedures are handled by our team. We encourage you to contact us before your procedure to verify your coverage, co-insurance, or deductible responsibilities so there are no surprises on the day of your appointment.

Preparing for Your Procedure

At your consultation, you’ll receive specific instructions for your procedure. Below are the most common things patients need to know in advance.

Follow Your Pre-Procedure Instructions

These are tailored to your specific procedure and matter for your safety and results. Common instructions include holding certain blood thinners beforehand and fasting (NPO) after midnight. Procedures may need to be rescheduled if you are currently on antibiotics or being treated for an active infection — your care team will review everything with you at your consultation.

Arrange a Driver

A driver is required for all procedures involving sedation, as well as for certain select procedures — this will be discussed with you at your clinic visit. Please arrange for a trusted friend, family member, or rideshare in advance. You will not be cleared to drive yourself home.

Bring Your Medication List

Bring a complete list of all current medications on the day of your procedure, including vitamins and supplements. This is essential for your safety and helps us confirm any necessary holds were followed correctly.

After Your Procedure

Our team will go over everything before you leave. Here’s a quick overview of what to expect when you get home.

  • Your post-procedure instructions will be reviewed with you by our team before you’re discharged — take them home and keep them handy.
  • Call our office if you have any questions or concerns about your recovery: (850) 559-2355.
  • For emergencies: go to the nearest emergency room or call 911. Do not wait to call the office if you feel you are experiencing a medical emergency.

Frequently Asked Questions

Answers to the questions we hear most often.

Yes — a referral from your primary care physician or a qualified specialist is required for all new patient consultations. Your referring provider should send the referral to our office prior to your visit; you don’t need to bring it with you. If you’re not sure whether your referral has been received, give us a call and we’ll help sort it out.
New patient consultations typically take between 45 minutes and an hour. We want to take the time to thoroughly understand your history, review any imaging, and discuss your treatment options — so please plan accordingly. Completing your paperwork online before you arrive will help things move faster.
Your first visit is a consultation — not a procedure. You’ll meet with the physician to discuss your pain history, symptoms, previous treatments, and goals. We’ll review any imaging or records you bring, perform a physical exam, and work together on a treatment plan. You won’t leave without a clear next step.
Records can be emailed directly to medicalrecords@northfloridapainspecialists.com or your provider’s office can fax them over prior to your visit. For imaging, a printed or digital report is preferred — we are not always able to access disc or digital image files.
We ask that cancellations be made at least 24–48 hours in advance so we can offer that time to another patient in need. Please note: a no-show fee applies to new patient consultations and procedure visits when sufficient notice is not given.

Ready to take the next step?

Our team is here to help you get the care you need. Reach out today.