Privacy Policy

Overview

North Florida Pain Specialists, LLC (“we,” “our,” or “the practice”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect information obtained through this website (northfloridapainspecialists.com). This policy applies to website visitors and does not govern the collection or use of protected health information (PHI), which is addressed separately under our HIPAA Notice of Privacy Practices provided to patients at the time of their first visit.

Information We Collect

When you visit our website, we may collect limited non-personal information automatically, including:

• Browser type and version
• Pages visited and time spent on the site
• Referring website or search terms used to find our site
• General geographic location (city/region level)

If you submit an appointment request form or contact us through the website, we collect the information you voluntarily provide, such as your name, phone number, email address, and the nature of your inquiry.

How We Use Your Information

Information collected through this website is used solely to:

• Respond to appointment requests and general inquiries
• Improve the content and functionality of the website
• Understand how visitors use the site through aggregate, anonymized analytics

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Protected Health Information (PHI)

Any health information you share with our practice in the course of receiving care is governed by the Health Insurance Portability and Accountability Act (HIPAA), not this website privacy policy. Our HIPAA Notice of Privacy Practices is provided to all patients at their first visit and is available upon request by calling our office at (850) 559-2355.

Cookies and Analytics

This website may use cookies and third-party analytics tools (such as Google Analytics) to collect anonymized data about site usage. This data does not identify individual visitors. You may disable cookies through your browser settings at any time without affecting your ability to use this website.

Third-Party Links

This website may contain links to third-party websites, including patient portal services, referral form platforms, and insurance providers. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Data Security

We take reasonable precautions to protect information submitted through this website. Appointment request forms are transmitted securely. However, no method of electronic transmission is completely secure, and we cannot guarantee absolute security of information submitted online.

Children’s Privacy

This website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors through this website.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the website following any update constitutes acceptance of the revised policy.